
NPS – The One Metric You Need to Grow
Net Promoter Score (NPS) is a useful customer loyalty metric that measures how likely a customer is to recommend a product or service to a friend.
Net Promoter Score (NPS) is a useful customer loyalty metric that measures how likely a customer is to recommend a product or service to a friend.
By identifying and monitoring the right marketing metrics, you can drive your organization’s growth and make decisions, informed by data.